The Lifetime Value Show is the destination for Customer Success content where you'll hear CS veterans' unvarnished views on the topics of the moment in the profession.
Founder
Dillon is a career Customer Success professional, having done tours of duty in Technical Support, Training, and Implementations as well. He did Sales that one time, but doesn't like to talk about it. Since 2019, he has been a people leader in CS orgs for early stage technology companies, primarily in the financial and human resources spaces.
Dillon founded Lifetime Value in 2023 with the vision of delivering entertaining, educational, and non-biased content to this exciting profession *without* selling his own services or (gasp) an ebook. So far, so good.