HACK Your Customer Success Job Search | TDSU Ep. 7
Kristen Gray Psychas breaks down HER experience as a hiring manager in customer success. What job search tactics are successful, and which are not, when applying for customer success manager roles in today's job market.
Kristen Gray Psychas breaks down HER experience as a hiring manager in customer success. What job search tactics are successful, and which are not, when applying for customer success manager roles in today's job market.
Timestamps:
00:00:00 - Introducing The Daily Standup by Lifetime Value
00:01:17 - The Importance of the Customer Success Management Hiring Process
00:02:24 - Tips for maximizing job search interview opportunities
00:03:24 - Challenges in Garnering the Right Audience
00:04:21 - Tactics for Successful Job Interviewing
00:05:19 - How to Stand Out in the Hiring Process
00:06:21 - The Key Factor: Resilience
00:07:25 - Finding alignment with company values
00:08:26 - Join our network and navigate your next steps
00:09:32 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with KGP:
Kristen's LinkedIn: https://www.linkedin.com/in/kgpcs/
Kristen Gray Psychas
Director of Customer Success
Kristen is a Director of Customer Success at Banzai, a leading marketing technology company that helps businesses reach and engage their target audiences through webinars and events. They have a decade of experience in building and leading customer success teams at startups, and hold a Certified Customer Success Manager (CCSM) credential from SuccessHACKER.
As a two-time recipient of the SuccessHACKER Top 100 Customer Success Strategist Award, Kristen is recognized for their innovative and effective strategies for increasing customer retention, loyalty, and satisfaction. They are also an advisor for Women in Customer Success, a community that supports and empowers female customer success professionals. Kristen is passionate about sharing their insights and best practices on customer success, cross-selling, and retention marketing.
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